Massage Questions

Got questions before booking your appointment or wondering what will happen during the session?

I think I've covered most peoples questions below but if you're question isn't answered, fire me a quick email from my Contact page.

Duration Cost
60 min Session £50.00
90 min Session £75.00
120 min Session £95.00

The length of your massage will be roughly 10 minutes less than the length of the session as it includes time for a chat about your goals and undressing/dressing.

You can pay online when you book or on the day with cash or card.

Sorry, I don't sell gift vouchers and please don't book appointments as gifts or presents.

The booking process forms part of the client profile and needs to be booked by the client themself.

You may be entitled to claim back some or all of the cost of your sports massage if you have a health cashback scheme from Health Shield, Westfield Health or Elect either through your employer or personally.

If you're going to claim back the cost of your session, tell me and I'll make sure you leave with the correct receipt to make your claim.

    Need to cancel you appointment, no problem.

    If it's within 24 hours of the appointment starting you'll need to email me.

    If it's outside of that 24 hour window you can cancel your appointment online yourself.

  • If you reschedule or cancel within 24hrs, 50% of the session fee will be due
  • If you reschedule or cancel with only 6 hours left, 75% of the fee will be due
  • If you don't show up for your massage, the full session fee will be due
  • If your appointment slot is taken by another client, I will waive the cancelation fee
  • Contact me as soon as possible if you can't make your appointment so I can make it available to someone else.
  • Please arrive on time for your appointment
  • If you arrive late, your massage session may still have to end on time
  • If possible i'll over-run to make back some of your lost time
  • If I'm running late, I will make sure you get all your session time

Are you struggling to use the online booking system?

I made a quick video tutorial that runs through everything you need to do.

Can't see the video above?
Watch it here

Worried about stories of deep tissue massage being really painful or worried it won't be deep enough?

There's a growing belief that the more painful a massage is the better the results will be. This isn't strictly true.

Sometimes a painful massage may give good results, but it's usually possible to get the same results without that level of pain.

I work at a depth that is comfortable for my client. Everyone's comfort level will be slightly different and I adjust the pressure for each client to make sure it is both comfortable and effective.

People often comment "it's sore but it feels good" or "it's good pain". A little like a feeling of soreness and relief at the same moment.

Your massage should always feel helpful, at any time during the session you can ask me to adjust the pressure up or down to make it feel better for you.

If you're just after a brute force deep tissue massage that hurts, I'm not going to be the right therapist for you.

My deep tissue work is more focused on speed, precision and attention rather than brute force and ignorance.

You don't need to decide what massage to book before your session. All appointments are just booked under the heading Massage.

The type of massage that's going to work best for you will depend on your goals. If you want to relax you'll need a different massage than if you want relief from an injury.

Here are some of the massage techniques and styles I've trained in:

  • Kinetic massage
  • Deep massage method
  • Deep tissue massage
  • Trigger point techniques
  • Structural integration techniques
  • Myofascial release techniques
  • DermoNeuroModulation
  • NeuroDynamics
  • Harmonic release techniques
  • Soft tissue release
  • Table Thai massage
  • Traditional Chinese massage
  • Abdominal massage (Chi Nei Tsang)
  • Massage for neck, voice & swallowing disorders
  • CranioSacral techniques
  • Muscle energy techniques

My clients often describe my massage style as slow, firm and focussed. I sometimes do passive stretches, limb movements and joint mobilisations during the session too.

I might offer movement suggestions at the end of your session. These are from my training in Sustainable Yoga.

To be honest, yes, it often helps but sometimes it doesn't.

It really depends on a multitude of factors and not all are down to technique:

  • What is the issue?
  • What caused the issue?
  • Is the issue brought on by bad habits?
  • Are you able to change those habits?
  • Is your therapist knowledgable about your issue?
  • Is the massage appropriate for the problem?
  • Has massage previously worked for you?
  • Do you feel comfortable during the session?
  • Do you like and trust the therapist?
  • Do you think massage will be helpful?
  • Have you had previous bad massage experiences?

Ultimately, the only way to know would be to try it and see.

I can't and don't diagnose any illness, disease or condition.

During your session, I listen to your story, history and the details of your problem, I also take notice of how you move and sit.

This all helps me to piece together what I think might be causing your problem and to develop a treatment plan that I think will be helpful for you.

I often ask lots of questions to work out the best way forward for you and I may comment on what I think the issue is.

This isn't and shouldn't be seen as a diagnoses of any condition, they are observations that help me give you the best treatment I can.

If you need a diagnoses you should visit a medical professional such as a GP or Physiotherapist.

For most people massage therapy is completely safe. For a limited few, it might be a bad idea.

There are some instances when massage could complicate or aggravate an illness or condition. In other words, getting massaged when you have any of the conditions listed below could be a bad idea. At the very least you need to discuss these conditions with me before booking you appointment. I'm happy to chat with you via email if you have any questions before your session.

  • Anemia
  • Berger's Disease
  • Oesophageal Varices
  • Chronic Superficial Thrombus
  • Portal Hypertension
  • Unstable Hypertension / Hypotension
  • Cardiac Bruit
  • Advanced Respiratory Failure / Cardiopulmonary Disease
  • Aneurysm
  • Emboli - blood clot
  • Arrhythmia
  • Heart Disease
  • Phlebitis
  • Atherosclerosis
  • Thrombus / Deep Vein Thrombosis
  • Varicose Veins
  • Frostbite
  • Skin Graft
  • Burns
  • Infectious Skin Disease
  • Open or Healing Wounds
  • Bleeding
  • Fractures
  • Contagious Infection
  • Fever / High Temperature
  • Acutely Ill
  • Immunosuppressed
  • Tuberculosis
  • Recent Head Injury
  • Coma
  • Severe osteoporosis
  • Severe thrombocytopenia

Intake forms

Intake forms are completed online. You'll get an email with details of how to complete it before your appointment.

In the treatment room

I'll quickly run through your intake form with you and have a quick chat about your goals for the massage.
I might ask to see how you make certain movements.
I'll run through a plan for your massage and check you're ok with it.

Preparing for the massage

I'll tell you what items of clothing would be best to remove but you only need to undress to a level that's comfortable for you.
I always leave the room for you to get yourself prepared and on to the massage table and I'll let you know whether to lie face up or down.
I have plenty of bolsters and pillows available if you need them to be comfortable.
I'll always knock and check you're ready before coming back into the room.

During the massage

Always let me know if my pressure doesn't feel right for you.
Also, let me know if your uncomfortable, to hot/cold, need to move, whatever - give me a shout!

The end of the massage

I'll let you know once the massage is finished and leave the room for you to get up and dressed.
Again, I'll knock and check you're dressed before coming back into the room.
I offer everyone a glass of water, don't feel obliged to take it, I'm not going to launch into a crazy speech about drinking 6 litres of water to flush out toxins.

Discussing the session

I'll check you're happy with how the session went and the areas we worked.
I may offer movement suggestions to help change old posture or movement habits.
I'll give some advice on how you may feel after the session and over the following days.

Finishing up

If the session has been helpful you're welcome to rebook at the end of the session but I won't pester you to book another session there and then.
I encourage you to wait a few days before deciding to book a further appointment.


If you paid online when booking or bought a massage package then you're all paid up.
If not you can pay with cash, card or use ApplePay or GooglePay on your phone.

Most new clients have questions about getting undressed:

  • How much will the therapist ask me to take off?
  • Will the therapist stay in the room?
  • Should I bring shorts?
  • Should I take my trousers off for a back massage?
  • For women, should I keep my bra on or take it off?
  • Should I keep my socks on?

The most important thing is you feel completely comfortable and relaxed.

I'll tell you what clothes would be most helpful to take off, but only undress to a level you're comfortable with, there is no pressure to undress any further.

Most massage techniques I use are best directly on the skin. For full body massage, I'll ask you to undress to your underwear. For upper or lower body sessions, i'll only ask you to remove the clothing covering those areas such as your top or trousers, tights, dress or skirt.

Lots of clients prefer to undress to their underwear even if only getting their back massaged as they feel more comfortable on the massage table.

I always leave the room for you to undress and dress again afterwards. I always knock before entering the room and if you need more time you can just tell me to wait.

Most female clients remove their bra for the session but some prefer to keep it on. If you're going to keep your bra on it's helpful to be able to unclasp it when working through the back area.

Clients who are sporty sometimes bring shorts for their session, it isn't necessary but if you feel more comfortable in shorts you are welcome to wear them.

What's best

Strangely a swimming costume is perfect for massage. Why? They're designed to be worn around oily skin such as sun lotion and they provide great personal cover. For men, speedo style swimming trunks are great, please no Hawaiian surfing shorts! For women, bikini briefs, not an all-in-one costume.

You're covered by a large sheet when on the table and it's used to cover you for the whole treatment. Only the area being worked is uncovered at any time.

This would ultimately depend on your goals from massage

I'm sure many people would love to get a regular massage but in the real world it's difficult to fit around family and work life.

Most of my clients only come for a massage when something is bugging them. I do have regular monthly and fortnightly clients and they certainly feel it helps keeps them feeling and functioning at their best.

If you're experiencing new nagging aches and pains, just one or two sessions might be enough to make you feel better.

If you're trying to get on top of a long-term problem, you're likely to need a series of treatments followed by some regular maintenance work for a while.

If you're looking to make massage a regular part of your routine, I offer packs at a discounted rate. You can buy these on the booking page when scheduling your appointment.

Ultimately it's about finding a frequency that works best for you, your lifestyle, goals and budget.

I use a special massage wax from Songbird Naturals (Tui) that's totally natural.

I mostly use the unscented version made from Almond Oil, Olive Oil, Beeswax, Arnica Flower Extract and Natural Vitamin E.

When working feet I use the Tea Tree and Mint Reflexology Wax containing Olive Oil, Beeswax, Essential Oil of Tea Tree, Essential Oil of Spearmint, Essential Oil of Peppermint and Natural Vitamin E.

I sometimes use Fascial Wax which contains Almond Oil, Olive Oil, Beeswax, Essential Oil of Lemon, Essential Oil of Manuka, Natural Vitamin E, Arnica Flower Extract, Calendula Flower Extract and Hypericum Extract.

Lastly, I have a wax that's free from all nut oils for those with sensitive skin or a allergy/sensitivity to nuts. It is made from Olive Oil, Beeswax, Propolis and Natural Vitamin E.

I don't offer pregnancy massage and I don't take on new clients who are pregnant.

I will continue working with existing clients when they become pregnant and throughout their pregnancy if they wish although I recommend seeing a specialist pregnancy therapist during this time.

Sorry, I don't do home or hotel visits ever.

That includes visits to music venues, theatres, boats and events.

  1. Don't eat right before your massage treatment.
  2. Arrive in plenty of time so you're not rushed and can relax.
  3. Tell your therapist if you haven't had a massage before or this specific type of massage.
  4. Ask any questions you have about the massage treatment and what will happen.
  5. If something doesn't feel right during the treatment, it probably isn't, so tell your therapist what you are feeling.
  6. Also tell your therapist if:
    The pressure is too deep
    You are too hot or cold
    You don't like the music
    You are uncomfortable in any way
    You are not happy with what they are doing
    You want the session to end
    Remember this is your massage and you are paying the therapist.
  7. If you want to talk during your treatment, talk, if not don't. The choice is yours.
  8. Try to remain relaxed during the session, concentrating on your breathing often helps.
  9. Gather your thoughts before getting up from the table, you might feel lightheaded for a moment or two.
  10. Schedule time in after the massage treatment to relax and absorb the effects, at least 15-30 minutes.

Share or Recommend The Massage Specialist